Service Department » Factory Trained Technicians

SERVICE DEPARTMENT

Because you're invested in making sure your equipment stays in great working order for years to come, you need knowledge and skill you can count on. Our factory trained technicians and service team are dedicated to maintaining and servicing your machines so you can get the most out of your purchase in-house or from one of our fully equipped service trucks.

Contact our office today for any of your service questions or to schedule a repair.

Have a big repair? Find out today how you can qualify for one of our Smart Commercial Account financing programs and spread your payments to better match your cash flow!

SMART Commercial Account

FREQUENTLY ASKED QUESTIONS

Service requests may be submitted by contacting the appropriate location:

EastLongmeadow, MA: (413) 525-6351 | elservice@tylerequipment.com

Berlin, CT: (860) 357-9161 | berlinservice@tylerequipment.com

Halifax, MA: (781) 347-1077 | halifaxservice@tylerequipment.com

NY/NJ/PA: (732) 359-5055 | tristateservice@tylerequiopment.com

Yes. After-hours service is coordinated through the Berlin, CT location and may be subject to premium charges. Call or text 860-356-0840 

Remote diagnostics may be performed via Volvo CareTrack or ActiveCare Direct, subject to machine compatibility.

Yes. Diagnostic services are billed on an hourly basis.

Yes. Tyler Equipment provides Volvo Care Inspections and Volvo Fluid Analysis services.

A gray market machine refers to equipment manufactured for markets outside the United States.

Yes. Volvo service contract options include Gold, Silver, and Blue tiers with varying scopes of service coverage.
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Western Massachusetts

 251 Shaker Road
   East Longmeadow, MA 01028

  Phone: 413-525-6351 


Eastern Massachusetts

 49 Carver Street
   Halifax, MA 02338

 Phone: 781-347-1077

 HalifaxService@tylerequipment.com


Connecticut

 1980 Berlin Turnpike
     Berlin, CT 06037

  Phone: 860-356-0840 


NY, NJ, PA

 Phone: 732-359-5055

 TriStateService@tylerequipment.com